The Points Guy will not sell your email. This was premium economy done right, and the service was a big part of that. WestJet calls this “the ideal combination of comfort, value and guest service including a separate cabin, elevated meal service and signature welcome perks featuring sparkling wine and an amenity case”. If redeeming points to fly WestJet, your options are limited to WestJet’s own WestJet Rewardsor to Delta’s SkyMiles. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). For an explanation of our Advertising Policy, visit this page. Cabin crews can really make or break a flight for passengers, and that’s true for economy class, too, premium or otherwise. Overlooking the business class seat on WestJet’s 787-9 (Photo: WestJet) Additionally, a small premium economy cabin will also be outfitted on the aircraft to feature 28 seats across four rows. More and more airlines are offering true premium economy on long-haul flights. Premium economy is arranged in a 2-3-2 configuration across four rows, and if I were travelling on the WestJet 787 and couldn’t snag a business class seat, then these seats certainly wouldn’t be a bad backup option – especially if flying as a couple and sharing one of the twin seats … Take away the distinctly Canadian touches, like the Tim Hortons coffee shops and the bilingual signage, and T3 at YYZ could be an airport terminal anywhere. Could not connect to the internet on the inflight Wi-Fi. “On behalf of Captain Brian, thanks for flying the Dreamliner with us. The toiletries all had a strong fragrance, which might not be to everyone’s liking, but that’s a problem with most airlines and most hotels. The 28-seat premium economy cabin on WestJet’s 787s is directly behind business and ahead of a large galley and restroom area separating it from economy. Be aware that Row 5 at the front of premium economy has less legroom than rows 6, 7 and 8. Not all airlines put logos on napkins, but WestJet did. The announcement from the flight deck as we began our descent into Gatwick was a perfect summation of the overall experience: warm, friendly and to the point. Checking in on the WestJet app was intuitive and painless. A look into WestJet’s 737 Premium Cabin Other airlines, take note: This is how you do premium-economy service across the Atlantic. Forty-five minutes later, we touched down smoothly, with reverse thrust kicking up a small storm on the wet runway. There are 16 seats in business and 276 in economy. 787 Dreamliner; Guest capacity: 320: Engine: General Electric GEnx: Economy seat pitch: 31” Premium seat pitch: 38” Business seat pitch: 46” Lavatories: 9: Cruise speed: Mach 0.85: Maximum altitude: 41000ft: Range: 7,635 nautical miles (8,786 mi; 14,140 km) range: Wingspan: 60.17m (197.4ft) Length: 63m (206ft) Height … As we broke through the clouds on the descent, I could feel the upbeat mood among the premium economy passengers. (On his review flight in WestJet’s biz class, Nick found the internet connection reliable and the prices fair.). As a pleasant smell filled the cabin, the white tablecloths came out again for a more substantial meal than the previous snack: warm croissant, fruit bowl and a choice of a spinach omelet; egg bites with spinach, feta cheese and red pepper; or a Nutella and banana crepe, all plus yogurt with honey and granola. Seat 5 A is a standard Premium Economy Class seat. The 28-seat premium economy cabin on WestJet’s 787s is directly behind business and ahead of a large galley and restroom area separating it from economy. This site does not include all credit card companies or all available credit card offers. Seat map Boeing 787-9 Dreamliner “WestJet”. 28 Premium Economy in the de-rigeur 2-3-2 and 38″ of pitch. Leaving 244 seats in industry standard 3-3-3 Economy at 31″. With 19 inches of width and 38 inches of legroom, this was exactly the same as most domestic first-class seats, but with a far crisper and bigger entertainment display in front of it. WestJet installed just 16 Business Class seats in a 1-2-1 reverse herringbone configuration, and therefore there’s just a partition between the classes rather than a galley, which would naturally be where … The tray table extended smoothly from the other armrest, right under the electronic dimming controls peculiar to 787 windows, with the pull of a small lever that eliminated the need to fish awkwardly for a handhold. Either $5 or 5% of the amount of each transfer, whichever is greater. ALL RIGHTS RESERVED. Qantas touts its Boeing 787-9 Dreamliner premium economy seat as 'revolutionary' and a world champion in the better-than-economy stakes. WestJet 787 premium economy – Cabin. However, I was unable to connect to the satellite internet on two different devices, even though both devices indicated that I had connected to the network. For an airline that has always been a low-cost carrier, what does the first venture into a premium concept look like on their new 737s?. Sitting in 6K confirmed the positive impression. Flying on partners such as WestJet is a good strategy to meet the spend requirements to qualify for Delta elite status, and it helped me qualify again for Platinum Medallion status for 2020. The seatback in front contained the usual literature, including the airline’s own not terribly exciting onboard magazine, plus headphones and an amenity kit. The IFE was intuitive to navigate either with the touchscreen or the remote, and the favorites function was a handy place to store things you might want to watch without diving deep into menus every time. Between my incoming flight from LGA and the 9:50 p.m. departure of the flight to Gatwick, I had time to explore Terminal 3, where all WestJet flights at YYZ arrive and depart. Kudos to WestJet for the premium-quality blanket, vastly better than what’s usually found in economy, but minus points for a flimsy pillow that wasn’t in the same class as the blanket. The two flight attendants serving our cabin were off to a good start when they brought out trays offering prosecco or orange juice as a welcome drink immediately after boarding was completed. The smiling, solicitous flight attendants serving premium economy were happy to explain the seat controls and the entertainment system. The headphone connection, international power outlet and powered USB outlet, at the back of the cubby under one armrest, weren’t easy to find. WestJet premium economy tickets don’t give you access to a lounge, and the airline doesn’t have proprietary lounges — it’s currently building its first one in Calgary — but I could access the Premium Plaza lounge in Terminal 3 as a Priority Pass member. The good news is … But there were employees hovering about the kiosks, ready to help, and I didn’t see anybody struggling to use the self-check-in process. The service flow meant we got almost three hours to sleep, uninterrupted by any announcements from the crew, before lights came back on at half power. © 2021 THE POINTS GUY, LLC. Passengers were seated and waiting for their boarding zone to be called. For passengers who want to earn SkyMiles, flights in premium economy on WestJet planes not booked on Delta.com earn 100% of miles flown as Delta Medallion Qualification Miles and 20% of miles flown as Medallion Qualification Dollars. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Boeing 737, 767 and flights operated by WestJet Encore If you’re seated in Economy, you’ll receive complimentary soft drinks and a sweet or salty snack on all flights over one hour. First I walked through the four rows of premium economy. The discount carrier is set to announce more WestJet 787 destinations soon! We put the airfare on the Platinum Card® from American Express, which earns 5x points on airfare booked with the airline or Amex Travel, so we got 2,785 Membership Rewards points, worth about $56 at our current valuations — a nice return on our spending. I’d caught a glimpse of it hours earlier, as I arrived from LGA in the rain and the 787 was being cleaned and unloaded from its previous flight. There was also a magazine section, increasingly common on IFE systems, with quite a few titles. Please view our advertising policy page for more information. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. It was an example of what dinner and breakfast should be on a six-hour eastbound flight across the Atlantic: uncomplicated good food served fast, but not in a rushed manner — and maximizing time to sleep. All the essentials, minus a toothbrush/toothpaste combo. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Does WestJet’s premium economy — marketed simply as Premium (or Privilège in French) — prove as good as its biz class? The introduction of these cutting-edge aircraft into their fleet signals the transformation of Canada’s second-largest airline from a low … WestJet clearly prefers the former; the staffed desks were well behind the kiosks, and fewer than you’d expect to find, as if the airline had wanted to discourage people from using them. This site does not include all credit card companies or all available credit card offers. The supplied headphones worked just fine in stereo, despite having just a single standard jack in a two-prong outlet. We'll check out the Economy cabin, Premium cabin and Business cabin. This year it stepped that up with the delivery of four B787-9s, scheduled for daily Toronto-Gatwick flights year round, as well as … WestJet premium economy tickets don’t give you access to a lounge, and the airline doesn’t have proprietary lounges — it’s currently building its first one in Calgary — but I could access the Premium Plaza lounge in Terminal 3 as a Priority Pass member. Passengers were seated and waiting for their boarding zone to be called. The big attraction for most flyers is the extra legroom, with seats equal to the domestic first class of U.S. mainline carriers. WestJet has a fairly premium-light configuration on their 787. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. The wine list was international-standard: mass-appeal wines with two whites, two reds and one sparkling. Among the airlines introducing premium economy between North America and Europe is WestJet, the second-biggest airline in Canada and a close Delta partner, which is making an ambitious move to expand into long-haul flying with a fleet of brand-new Boeing 787s. The New York-Toronto-London itinerary netted 4,076 Medallion Qualifying Miles and $786 Medallion Qualifying Dollars in my SkyMiles account, as well as 3,932 redeemable miles. Note that two were Canadian wines, a fitting choice from a Canadian carrier. The supplied headphones worked just fine in stereo, despite having just a single standard jack in a two-prong outlet. The foul weather outside couldn’t dampen the spirits in the cabin; we had just crossed the Atlantic in the hands of a nice crew, aboard a beautiful new airplane, in pretty good seats. “Good morning, I’m First Officer Tom,” the voice came on the P.A., telling us we could stretch our legs one last time. Upgraded food and service and a better ground experience should also be part of what you get with a premium economy ticket, although many airlines are still not good at differentiating the service part. Fly WestJet's inaugural Boeing 787-9 Dreamliner flight from Toronto (YYZ) to Calgary (YYC) in Premium Class. Business and Premium boarded together in the first group, a nice touch for passengers in the latter class, who definitely could feel they were getting some privilège indeed. WestJet is phasing all 737 aircraft from economy seating with a middle seat blocker to premium 2x2 seats. I’d caught a glimpse of it hours earlier, as I arrived from LGA in the rain and the 787 was being cleaned and unloaded from its previous flight. The moving map offered a lot of views to satisfy the aviation geeks. This post contains references to products from one or more of our advertisers. Between my incoming flight from LGA and the 9:50 p.m. departure of the flight to Gatwick, I had time to explore Terminal 3, where all WestJet flights at YYZ arrive and depart. The premium economy cabin comprised four rows (numbered five to eight) in a 2-3-2 configuration (A-C, D-E-F, K-H). At boarding, pillows and blankets were waiting on each premium economy seat. We bought a cheap one-way ticket from New York LaGuardia (LGA) to London Gatwick (LGW) via Toronto Pearson (YYZ) for $557.09 (£431), a very good deal for a true premium economy across the Atlantic. Business and Premium boarded together in the first group, a nice touch for passengers in the latter class, who definitely could feel they were getting some privilège indeed. There's much to like about Qantas' new premium economy seat, which sits in its own cabin of four rows with a 2-3-2 seating layout. We’ve kept everything you love about Plus, and designed an all-new inflight experience. 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